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Get Fibre Right the First Time with Ben Knows

Fibre installations can be a headache—strict booking rules, shifting site schedules, and network delays can all add unexpected costs and push out your project timelines. That’s where Ben Knows makes the difference.

We have a dedicated team focused solely on fibre, ensuring nothing gets missed. Our expertise means we navigate complex network requirements, keep your project on track, and avoid costly rework or delays.

Plus, because we handle fibre for multiple developments, we leverage volume discounts—passing those savings directly to you. The result? Faster, more cost-effective fibre installations without the hassle.

With Ben Knows, your fibre is sorted—on time, on budget, no surprises.


Ben Knows Fibre Installation Process

Getting fibre installed shouldn't be a hassle. Our streamlined process ensures everything is done efficiently, cost-effectively, and without unnecessary delays.

1. Initial Consultation & Planning
  • We review your project and provide expert advice on the best fibre strategy for your development.
  • All we need is site plans showing proposed civil trenches and landscaping—this helps us avoid placing ducting in front of driveways or other obstructions.

2. Coordination with Network Providers & Contractors
  • We handle all communication with Chorus, Enable, and approved contractors, ensuring your project meets compliance requirements.
  • We double-check schedules to prevent delays caused by strict booking requirements that don’t always align with changing site conditions.
3. Volume Discounts & Cost Savings
  • Because we manage fibre installations across multiple developments, we negotiate volume discounts and pass the savings to you.
  • Our team ensures the right materials are delivered at the right time to keep your build moving without extra costs.
4. Ensuring a Smooth Installation
  • We monitor the progress of trenching and duct installation to ensure it's done correctly the first time.
  • If there are existing telco-related obstructions, such as old cabinets, poles, or redundant ducting, we can arrange for their relocation or removal.
5. ONT Installations & Handover Readiness
  • We schedule ONT (Optical Network Terminal) installations before handover, ensuring new homeowners or tenants can connect to fibre immediately.
  • Our proactive approach eliminates last-minute issues and buyer frustration over internet delays.

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