Let us help you!

Ben Knows that not everyone understands how a lot of tech stuff works so know that our job is to help you get your tech issues sorted without making you feel silly about it. When you book an appointment with Ben Knows we will come to you, sort out your tech issues and translate all the tech talk in terms you know and understand. 

Check out our estimated times to sort common issues below

1 Hour 


  • Set up a new smartphone.

  • ​Give your computer a quick clean up.

  • Small tech issues.

  • ​Connect a new device to your WiFi network.

  • ​Set up streaming devices like Google Chromecast.

  • Set up new smart tv.

1.5 Hours


  • ​Set up a new computer and transfer your data.

  • Go with you to choose a new smartphone at a local store. 

  • ​Set up a new modem from your internet provider.

  • ​Help work out WiFi issues.

  • ​Fix anything else you may have fiddled with and can't get going.

2 Hours:


  • ​Set up a few smart home gadgets

  • ​Check up on 2 computers or install new software.

  • Check out the speed issues you are having with your broadband.

  • Set up a full mesh WiFi network in a large house.

4 Hours:


  • ​Help you set up all your tech after moving into a new house.

  • ​Major Smart home tech set up. 

  • Lots of tech issues that need to be sorted. 

  • You fiddled with a lot of things and now need a lot of help to get it all going again?​


*All prices above as estimated and are based off  $125.00 for the first hour then $16.25 per 15 minutes after the first hour per visit. 

(Within 30km of Christchurch CBD area only)

We also offer the option to pay over 10 weeks with no interest via Genoapay for pre-approved customers.

All prices include GST and are for labour only if you do wish to order some equipment we will provide a quote before we order it for you. 

© 2019 by Ben Knows Limited

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